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I know is is pretty trivial compared to some people's troubles. I… - Never attribute to malice that which can be adequately explained by stupidity. [entries|archive|friends|userinfo]
Mark Rimmell

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[Nov. 28th, 2007|02:44 pm]
Mark Rimmell
[mood |aggravatedaggravated]

I know is is pretty trivial compared to some people's troubles. I really shouldn't complain... I mean it's so ridiculous lame for me to take time to write about it...

But this sort of thing drives me crazy...

I don't believe it!

New phone turns up after weeks of me calling and asking "where's my phone", waited in today for the forth day and... It's the wrong phone.

In all the conversations I've had with o2 I said "Nokia N95 8GB"... I even remember saying on several occasions "that is the new one the N95 8gb?".

What they've sent is an N95 with a sticker on the box stating "8gb memory card included". And as any 14 year old chav at the back of the bus can tell you "a N95 wif a 8gb card stuck init, isn't the same as a 'N95 8gb'... init".

Yes there's the little matter of battery life being improved, larger screen size, enhanced memory management, they've removed a whole load of pants stuff from the OS too... I could go on about how much better the N95 8gb is... That's why I want one!

So I called o2... At first o2 actually said "only Vodafone were doing the N95 8gb" , which surprised me, firstly because I happen to have heard o2 had ordered 1000s of N95 8gb handsets, and secondly you never tell a pissed off customer he can get what he wants from your competitor. Well it seems I was correct and o2 will be getting the N95 8gb after Christmas... So up shot is I am sending this back and waiting a month... Why during the dozen or so calls I made to o2 didn't someone say... "oh this isn't really the N95 8gb"? I am willing to guess this was because they were told not to.

It's the waisted time that really annoys me 4 days waiting in!

But I do feel better now.

Off to the post office to send it back now.


Don't bother to read this... Reading this back to myself I sound like a spoilt child kicking off on Christmas morning because the new toy isn't quite the right one.
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Comments:
[User Picture]From: ian_wyrdness
2007-11-28 12:32 pm (UTC)
Never get between a geek and his phone.

Forgot to ask if you are coming along to Chaps Drinking Club on Friday. Pub still tbd.
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[User Picture]From: markrimmell
2007-11-28 01:35 pm (UTC)
Not sure... I'm working a video for Miss Kane on Friday afternoon... It's subtitling so could take a while.

But if we finish early I'll try and come along.
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[User Picture]From: sallypointzero
2007-11-28 12:44 pm (UTC)
That is a VALID RANT! I totally sympathise.
Geek angst innit.

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[User Picture]From: markrimmell
2007-11-28 01:44 pm (UTC)
Ah... I see I miss spelt the word "innit"... Has this word made it into the OED yet? ;-)
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[User Picture]From: _hedgewytch_
2007-11-28 01:00 pm (UTC)
No you don't
that is disgusting customer service and you have reason to rant
*Hugs you*
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[User Picture]From: markrimmell
2007-11-28 01:48 pm (UTC)
Hmmm... well when stuff like this happens I remind myself I'm not in the middle of Africa, with my starving children around me, my livestock dying, and not a blade of grass as far as the eye can see.
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[User Picture]From: _hedgewytch_
2007-11-28 04:22 pm (UTC)
well that's true but we do what we can to help them too x
I was thinking of doing the oxfam Xmas pressie thing where you buy a bit of waterpipe or a well or a horse or something on behalf of someone
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[User Picture]From: markrimmell
2007-11-28 08:32 pm (UTC)
Yes I am doing that.

I don't think I can get my head around pressies until later in December...

Have you any plans for Yule this year?
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[User Picture]From: _hedgewytch_
2007-11-29 06:00 am (UTC)
hmm me too - we get paid again on the 14th - its so tempting to wait until then but that has to last til jan 28th wibble.

Well its all up in the air at the moment, I was thinking of having something at mine around the weekend of 15th and I stupidly gave people a choice of times/dates to get back to me with I should have just said be here on the 15th.
I have an astrologer group dinner and mini ritual maybe on the friday 21st but thats up in the air still and I'm off to Worcester on sunday 23rd to stay with uncle.
Sometimes my life frustrates me lol but am happy to put something concrete in and the others can rearrange themselves around it
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[User Picture]From: chyldecatcher
2007-11-28 03:02 pm (UTC)
Umm, sounds a cynical ploy by O2 of not having sufficient quantities in the first instance and then hoping Joe Public wouldn’t notice or care about the different spec, having been kept waiting for their order’s.

As regards rants. I’ve heard people go on at greater lengths about things far more inconsequential
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[User Picture]From: pinkwitch2000
2007-11-28 04:34 pm (UTC)
Well, I think you are well within your rights, trade description act and all that. Would have been equally valid to have the Nokia N95 8gb sticker on a pair of tin cans and string? I think not. Rant on, dude.
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