Log in

No account? Create an account
Why do people (banks, building societies) always send you… - Never attribute to malice that which can be adequately explained by stupidity. [entries|archive|friends|userinfo]
Mark Rimmell

[ website | My Website ]
[ userinfo | livejournal userinfo ]
[ archive | journal archive ]

[Oct. 22nd, 2011|12:14 pm]
Mark Rimmell
Why do people (banks, building societies) always send you questions that arrive at the weekend, when it's 48 hours or more, before you can even get an answer from the relevant companies? Latest email asking for various bits of evidence of income arrives this morning, my agents office is closed and the bank services are pretty basic on a Saturday.

[User Picture]From: markrimmell
2011-10-22 03:58 pm (UTC)
This was, of course, a rhetorical question... and the rhetorical answer is, to send me into a blind panic, to deprive me of sleep, and spoil my weekend. Now Monday will be spent obtaining paperwork from agent and bank, taking it to building society to be faxed to head office. Then on the following Friday they will send another letter or email asking for more information, probably the same. Well I'm wise to this and will no longer open mail (e or real) that arrives on Fridays or Saturdays. It will be opened on Monday when I can actually deal with any requests or phone to say "I've already told you twice".
(Reply) (Thread)